Humanizing Healthcare by Connecting You to What Matters

MiHIN has made a significant upgrade to its referral management approach with the launch of a brand new platform called MiHIN Referrals.

Here’s what you can expect:

  • Familiar User Experience: The user experience and interface was designed to be intuitive and easy to use. As such, the interface feels familiar.
  • Seamless Migration: To ensure a smooth transition, we partnered with Holon Solutions to create a self-serve installation guide, along with training and enablement resources. 
  • Improved Workflow: MiHIN Referrals has the ability to seamlessly integrates with your existing EHR workflow, allowing you to initiate and receive referrals directly within your familiar system.

Click here to watch a replay of our July 10 webinar

Knowledge Hub

What is MiHIN Referrals?

MiHIN Referrals is replacing the existing ReferralsPlus platform on August 28, 2024 to offer a better user experience and allow for future updates. MiHIN Referrals uses patented sensing technology to bring relevant patient data from multiple sources automatically into the referral workflow for clear, complete communications among collaborating providers, regardless of their native EHR systems.

What are the benefits of MiHIN Referrals?
    • Best-in-class technology: MiHIN Referrals offers advanced technology, experience, and service compared to the older platform.
    • Familiar User Experience: The user experience and interface was designed to be intuitive and easy to use. As such, the interface will remain familiar.
    • Seamless Migration: To ensure a smooth transition, we’ve partnered with Holon Solutions to create a self-serve installation guide, along with training and enablement resources. A dedicated support team will also be available throughout the process to answer any questions.
    • Dedicated Support: An expert support team will be available throughout the process to answer any questions. You can access support at any time by emailing [email protected].
    • Improved Workflow: MiHIN Referrals has the ability to seamlessly integrates with your existing EHR workflow, allowing you to initiate and receive referrals directly within your familiar system.
How will I get trained on MiHIN Referrals?

In partnership with Holon Solutions, MiHIN will provide dedicated training resources to support you during the migration, including: live training sessions, training guides, and self-service support options. 

Who can I contact for questions?

For initial support inquiries, new user setup, including questions about the application, please contact:

For new setups, changes, or decommissions related to Companies, organizations, or any kind of support escalations, Please reach out to:

 

Reference Documents

MiHIN and Holon are committed to ensuring a seamless transition for all network participants. We have developed an implementation and training plan to ensure disruption is minimal. MiHIN Referrals was built for seamless installation, training, and enablement. Installing the new platform and decommissioning the old platform takes only minutes. All documents pertaining to the migration are available for access here:

Click here to book a one-on-one support session

With MiHIN Referrals, You Can:

Save Time
and Resources

  • Initiate and/or receive referral requests
    within your EHR workflow
  • Receive automated notifications when
    referrals are available for review
  • Reduce keystrokes and human error
    with auto-populated referral form.
  • Track referral status in real time

Improve Quality
of Care

  • Receive referral requirements for
    information/ documentation from
    specialists
  • Communicate in real time between
    initiating and referred-to providers
    via secure chat
  • Upload and share attachments

Minimize Network Leakage

Select the most appropriate specialist based on multiple criteria including:

  • Network and health plan affiliations
  • Provider outcomes data
  • Location
  • Reduce patient out-of-pocket costs

Why MiHIN Referrals is Different

Combining patented sensing technology with
communication, sharing, and tracking features, MiHIN  Referrals facilitates care coordination, reduces operational process burden, and enables collaboration during patient handoff and transitions to other healthcare locations by:

 

  • Working in conjunction with most EHRs.
  • Auto-populating the referral form with patient information.
  • Being intuitive and easy to understand — user adoption is unparalleled and requires minimal training.
  • Seamlessly integrating into your workflow.
  • Facilitating real-time collaboration for efficient, closed-loop referrals.