Interoperable Referrals Use Case

The intent of this Use Case pilot is to develop and standardize taxonomies for community benefit organizations (CBO) serving the social needs of their area and the behavioral and healthcare communities’ referral information.

Use Case Summary, Implementation Guide and Supporting Documents

Interoperable Referrals Use Case Summary

Interoperable Referrals Use Case Implementation Guide


About this Use Case

The coordination of care across the healthcare continuum can be very challenging and can have a negative impact on healthcare costs as well as patient care if referrals are not received or coordinated in an efficient and timely manner. In today’s environment, making referrals for coordination of care is often managed within an Electronic Medical Record (EMR) system, through a tedious and inefficient manual process or by siloed and proprietary vendor-based electronic referral systems.  EMRs and electronic referral systems have improved the quantity, tracking and quality of a referral, however, they don’t share across technologies well.  This is a barrier and a cost to care coordination.  Various coalitions and groups have identified and begun work on this issue, Gravity and Open Referral among them.