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Care Coordination – MiHIN
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Care Coordination Tag

MiHIN Puts the Care Back into Healthcare with Salesforce

Improving healthcare and reducing costs is on everyone’s minds these days. But how? Michigan Health Information Network (MiHIN) is building connections between every healthcare provider in the state to help doctors better understand patient needs. The agency uses Salesforce to make it easier for the state’s healthcare professionals to get the information they need when they need it to eliminate inefficiencies and improve care. “Almost 90 percent of the $7.2 billion in medications dispensed in Michigan each year have unintended consequences — ranging adverse side effects, to symptoms that require re-admission, to nothing at all,” explains Tim Pletcher, Executive Director. “Not only is it inefficient when prescriptions don’t work as intended, but it’s inconvenient and unsafe for patients. Care coordination — the kind facilitated by our...

Biggest obstacles to patient-centered care? Coordination and quality measurement

Michigan Health Information Network executive director Tim Pletcher says that effectively linking patients to providers starts with a dynamic health directory.  Featured January 16, 2017 | healthcareitnews.com| John Andrews, Healthcare IT News A new model of healthcare means provider organizations need to mobilize and marshal their resources to develop a coordinated, more efficient process of care, according to Tim Pletcher, executive director of the Michigan Health Information Network. Effective patient-centered care requires a clear understanding of which doctors, organizations and other care providers are actively involved in a person’s care, he added, and new approaches to care such as precision medicine further heighten the need for an effective process to link, or attribute, patients to providers, Pletcher said. “The biggest challenge right now is that care coordination, performance measurement and quality measurement are...

Michigan’s wasteful mental health system needs reform

Featured June 30, 2015 | freep.com | Vikram Reddy, Detroit Free Press I stared at the Excel sheet and looked at the first person on the list. She was in her mid-40s, single, white and had been to the emergency room over 38 times in one year. As the medical director for quality at a community hospital in Metro Detroit, I and several members of our staff met with our local community mental health agency to figure out how many of our Medicaid patients were both high utilizers of our emergency room and had a behavioral health diagnosis. I reviewed the medical record of Ms. X, the woman at the top of the list. Her chief complaints varied from headaches to back pain to abdominal pain. She was never admitted to the hospital,...

A newly aggressive Salesforce invades the health IT battlefield

Featured October 28, 2014 | modernhealthcare.com | Joseph Conn Salesforce.com, the cloud-based customer resource management services provider, has been generating buzz lately because of a reported big push into healthcare. Two unnamed company sources recently told Reuters that Salesforce hopes to bring in $1 billion in annual healthcare industry sales in the coming years. That would mean a 25% bump to its top line, based on last year's numbers. What's not so well-known is that Salesforce already is in healthcare. That makes this latest move more an expansion than a new initiative, as the Reuters story seemed to imply. Salesforce already is “absolutely in healthcare, but I think quite possibly the healthcare community doesn't know much about Salesforce,” said Tim Pletcher, CEO of the Michigan Health Information Network Shared Services...

Electronic data system points to a future of managing health, reducing costs, improving quality

Featured August 17, 2014 | crainsdetroit.com | Jay Greene, Crain’s Detroit Business The health care and business communities in Michigan may be on the cusp of realizing the ultimate benefit of the free flow of online medical electronic data: Managing the health of patients as they move through the health care delivery system across the state and multiple care providers. As Michigan's six health information exchanges continue to tailor their individual business plans for customers — typically, hospitals, physicians and health insurers — HIEs are moving closer to using clinical patient data to analyze population health, improve care coordination and more effectively identify patient risks for readmissions. Meeting these goals is important to providers because they ultimately can help reduce individual premiums and cut employer health benefit costs, said Tim...

New statewide notification network to improve care by sharing patient data

Featured December 12, 2013 | mibluesperspectives.com | MI Blues Perspectives New statewide notification network to improve care by sharing patient data In an ideal health care system where patient care is paramount, your primary care doctor would always be notified when you’re admitted to a hospital. Trouble is, they’re not. But a new system that BCBSM is supporting provides doctors access to a daily electronic report alerting them when their patients are admitted or visit the emergency room at any Michigan hospital. Under the admission, discharge, transfer and emergency room visit notification service, a primary care team receives electronic notification when one of its patients is admitted to a hospital or visits an ER, even if the doctor is not affiliated with the hospital. Blue Cross is also encouraging hospitals to transmit data...

Mich. Health Information Network to Share Info With Federal Agencies, Six Other States

Featured November 5, 2013 | crainsdetroit.com | Jay Greene, Crain’s Detroit Business East Lansing-based Michigan Health Information Network Shared Services has signed an agreement with McLean, Va.-based Healtheway Inc. to securely share patient care information with federal agencies and six other states on the national eHealth Exchange network. Michigan's six health information networks, including the state's two largest — Grand Rapids-based Michigan Health Connect and East Lansing-based Great Lakes Health Information Exchange — are expected to participate in the national network, said Tim Pletcher, executive director of MiHIN. The two HIEs represent more than 3,000 physician provider offices and 96 of the state's approximate 117 hospitals, including the University of Michigan Health System, Trinity Health, Botsford Hospital, McLaren Healthcare, Beaumont Health System and St. John Providence Health System. Detroit-based Southeast Michigan...

Blue Cross Blue Shield becomes Qualified Organization with MiHIN

East Lansing, MI, March 26, 2013 /PRNewswire-USNewswire/ -- Blue Cross Blue Shield of Michigan (BCBSM) is now a part of Michigan's electronic sharing of health information through the Michigan Health Information Network Shared Services (MiHIN).  MiHIN Executive Director Tim Pletcher said, "BCBSM's leadership as the first health plan to become a qualified data sharing organization (QO) demonstrates their commitment to improving the quality of care for their members.  BCBSM is helping pioneer the next phase of health information exchange in Michigan.  With the inclusion of health plans in Michigan's statewide network, the opportunities for better care coordination rapidly accelerate." By entering into MiHIN's legal umbrella for secure and private electronic Health Information Exchange (HIE), BCBSM joins a dynamic group of organizations already participating in electronic health information...

Better Health Care Through APIs

Featured March 3, 2013 | cioinsight.com | Tony Kontzer, CIO Insight Critical data-integration technology is helping health care providers in Michigan get patient information to doctors when and where they need it. One of the major obstacles to the effective electronic exchange of patient data is that most doctors are moving targets. They are affiliated with numerous organizations and practice in a lot of different settings. In other words, good luck getting a message to them in the right place at the right time. "You can't just deliver information to them in one spot," says Tim Pletcher, executive director of the Michigan Health Information Network (MiHIN). "You have to understand the medical context and deliver to them where needed." It was with that conundrum in mind that the state of Michigan joined forces...

Michigan HIE Bright Spots: One Doctor’s Experience

Featured February 22, 2013 | healthit.gov | Brett Andriesen, ONC Dr. Brian McCardel has been a practicing orthopedic surgeon in Lansing, MI, for more than 20 years.  As both a physician and a son with caregiving duties for his parents, McCardel has witnessed how health care efficiency can reduce the frustration patients and their families feel when navigating today’s healthcare system. In a recent discussion with ONC, McCardel described his parents’ reaction to a follow-up appointment for a CT scan of his father’s sinuses. When they arrived at the doctor’s office, they were surprised to learn the doctor was unaware of the reason for their visit. Consequently, his parents had to wait in the exam room for the doctor to both request and then review the results of the...